Helplines and Support Services

Emergency assistance

If you or someone else require immediate assistance with life threatening situations, please call 000

National Crisis support lines

If you need immediate help regarding a crisis in your health or living circumstances, the following helplines provide telephone crisis support and counselling 24/7

Crisis Support Lines
Veterans and Veterans Families Counselling Service – 1800 011 046
Lifeline (crisis support and suicide prevention service) – 13 11 14
Suicide Call Back Service (24/7 support for people who are suicidal, caring for someone who is suicidal, or bereaved by suicide) – 1300 659 467
Kids Help Line (counselling service for young people aged between 5-25years) – 1800 55 1800
1800RESPECT (24 hour national sexual assault, family and domestic violence counselling line) – 1800 737 732
13YARN (national crisis support line for mob who are feeling overwhelmed or having difficulty coping with an Aboriginal or Torres Strait Islander Crisis Supporter)

State Crisis Numbers

NSW
NSW, Mental Health Line – 1800 011 511

VIC
Suicide Help Line – 1300 651 251

QLD
13 HEALTH – 13 43 25 84

SA
Mental Health Assessment and Crisis Intervention Service – 13 14 65

WA
Mental Health Emergency Response Line – 1800 676 822 (PEEL); 1300 555 788 (Metro)

TAS
Mental Health Services Helpline – 1800 332 388

NT
Mental Health Line – 1800 682 288

ACT
Mental Health Triage Service – 1800 629 354

Carers Australia

Carers Australia is the national peak body representing Australia’s unpaid carers to advocate on their behalf to influence policies and services at a national level.

Carer’s Australia Carers ACT https://www.carersact.org.au/ No hotline number provided Carers NSW https://www.carersnsw.org.au/ 02 9280 4744 Carers NT https://www.carersnt.asn.au/ No hotline number provided Carers QLD https://carersqld.com.au/ 1300 747 636 Carers SA https://www.carerssa.com.au/ 08 8291 5600 Carers TAS https://www.carerstas.org/ 03 6144 3700 Carers VIC https://www.carersvictoria.org.au/ 1800 514 845 Carers WA https://www.carerswa.asn.au/ 1800 227 377 Young Carers Network https://youngcarersnetwork.com.au/

National Service Finder

Health Direct Find a health service | healthdirect

National Assistance Card

The National Assistance Card is a personalised card to assist people with disability and health conditions in the community. The Card can be used in everyday and emergency situations to help cardholders communicate their unique areas of difficulty and the assistance they may need. The Card can: give cardholders greater independence and assist them to feel more confident in everyday situations; provide peace of mind for families and carers; enhance community understanding of disability and health conditions; and support positive community interaction with cardholders.

The Card is available to all people in Australia living with brain injury. Find out more and apply: www.nationalassistancecard.com.au